Compliance / Documents
FA

Documents & Renewals

Visas, licences, registrations and insurance for every rider and vehicle. The Mandoob gets a WhatsApp message before anything expires — not after.
Documents tracked
1,042
riders and vehicles
Expired
1
rider still working — urgent
Expiring in 7 days
2
visa and licence
Expiring in 30 days
9
renewal window open
Renewals in progress
6
with the Mandoob
Reminders sent (30 d)
34
WhatsApp · 100% delivered
All1042
Expired1
Under 7 days2
Under 30 days9
Under 90 days38
In renewal6
Valid988
SubjectTypeDocumentNumberExpiresDays leftStatusOwnerReminderActions
AR
Ahmed Rahman
Rider
RiderWork visa / residence28801190024424 Aug 20266ExpiringAli HassanSent 17 Aug
NH
Noor Hassan
Rider
RiderKuwait driving licenceDL-190024427 Aug 20269ExpiringAli HassanSent 17 Aug
KWT 51-3320
VehicleInsurance — comprehensiveINS-2022-332002 Sep 202615ExpiringSameer QureshiSent 18 Aug
KWT 42-1198
VehicleInsurance — comprehensiveINS-2024-884102 Sep 202615ExpiringSameer QureshiSent 18 Aug
KWT 38-7741
VehicleRegistration (Daftar)REG-38774111 Sep 202624UpcomingSameer QureshiScheduled 28 Aug
KH
Kamal Hossain
Rider
RiderWork visa / residence28904410081219 Sep 202632UpcomingAli HassanScheduled 20 Aug
RN
Rajesh Nair
Rider
RiderHealth certificateHC-8812004 Oct 202647UpcomingAli HassanScheduled 04 Sep
IK
Imran Khan
Rider
RiderKuwait driving licenceDL-228810410 Nov 202684ValidAli HassanScheduled 11 Oct
HS
Hamza Sheikh
Rider
RiderWork visa / residence29029910044108 Aug 2026-10ExpiredAli HassanEscalated
KWT 72-5540
VehicleTechnical inspectionTI-72554030 Sep 202643UpcomingSameer QureshiScheduled 31 Aug

WhatsApp reminder sent

Delivered to Ali Hassan · Mandoob
Delivered
RASD · Gulf Express Logistics

Driver Ahmed Rahman (RD-0011) — work visa expires in 6 days on 24 August 2026.

Please arrange the renewal.

Civil ID: 288011900244
Sponsor file: 2019/44821
17 Aug, 09:00 ✓✓

Reminder schedule

Configurable per document type
90 days before expiry
Early warning for visas and contracts only
30 days before expiry
WhatsApp to the Mandoob and a dashboard alert
14 days before expiry
WhatsApp reminder repeated
7 days before expiry
WhatsApp plus notification to the Operations Manager
On the expiry day
Critical alert; rider flagged as non-compliant
After expiry — daily
Escalates to the Operations Manager every day until cleared

Renewal pipeline

Overdue
Hamza Sheikh — residence
Expired 10 days ago · escalated to Ops Manager
In progress
Ahmed Rahman — visa renewal
PAM transaction 2026/88104 submitted 17 Aug
In progress
Noor Hassan — licence
Appointment booked 21 Aug, Farwaniya
Scheduled
3 vehicle insurances
Broker quote requested from Gulf Insurance
Completed
Kamal Hossain — health certificate
Renewed 12 Aug · valid to Aug 2028