Administration / Integrations
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Integrations

Every external system RASD talks to, what it pulls or pushes, and how healthy the connection is right now.
Connected
9
of 11 planned
Manual imports
1
Talabat performance data
Sync failures (7 d)
2
both recovered automatically
API calls (30 d)
2.8 M
within all rate limits
Integration cost MTD
KD 22.250
messaging, voice and OCR
TalabatManual import
Delivery platform · performance data
No public partner API for per-rider metrics. Performance is imported from the daily operations export supplied by the Talabat account manager.
Method
Daily CSV upload
Last sync
18 Aug 11:20
Riders mapped
96
Owner
Ops Manager
Needs attention
KeetaConnected
Delivery platform · performance data
Partner API available for order counts, hours and rider status. Polls hourly and reconciles against attendance.
Method
REST API · OAuth
Last sync
18 Aug 14:00
Riders mapped
37
Rate limit
1,000/hour
Healthy
DeliverooConnected
Delivery platform · performance data
Partner API connected through the fleet-partner programme. Provides orders, ratings and session hours.
Method
REST API · API key
Last sync
18 Aug 14:00
Riders mapped
19
Rate limit
500/hour
Healthy
Fleet-Track KWConnected
Vehicle GPS · telematics
Vehicle positions, ignition status, speed and trip history for all 141 vehicles. This is what makes the separation alert possible.
Method
REST API + webhook
Update interval
15 seconds
Devices
141 active, 0 offline
Contract
Expires 31 Dec 2026
Healthy
RASD MobileConnected
Rider app · GPS and attendance
Rider positions, check-in and check-out, platform login confirmation, invoice uploads and push notifications.
Method
Native SDK
Active installs
154 of 158
Background GPS
Granted by 148
App version
1.0.4
Healthy
KNPC Fuel CardConnected
Oil company · fuel transactions
Automatic import of every fuel-card transaction with station, volume, grade and cost. Removes fuel reconciliation entirely.
Method
SFTP daily file
Last sync
18 Aug 06:00
Cards linked
141
Transactions MTD
1,196
Healthy
WhatsApp BusinessConnected
Messaging · document reminders
Approved message templates for document expiry reminders to the Mandoob and operational notices to riders.
Method
Meta Cloud API
Templates approved
6 of 7
Messages MTD
876
Cost MTD
KD 18.400
Healthy
Unifonic VoiceConnected
Telephony · escalation calls
Automated voice calls for missed shift logins, with a configurable recorded message in English and Arabic.
Method
REST API
Calls MTD
125
Answer rate
63%
Cost MTD
KD 1.750
Healthy
Azure Document IntelligenceConnected
OCR · invoice reading
Reads rider-uploaded fuel and maintenance receipts, extracting vendor, number, date, total and line items.
Method
REST API
Documents MTD
88
Field accuracy
94.2%
Cost MTD
KD 2.100
Healthy
Odoo AccountingNot connected
ERP · finance sync
Pushes approved expenses and fuel costs into the accounting ledger. Not yet connected.
Method
REST API
Status
Scoped, not built
Priority
Phase 2
Owner
Finance Director
Needs attention
PACI / SahelNot available
Government · identity verification
Verifies civil ID validity and residence status directly. Would remove manual document checking entirely.
Method
Government API
Status
No commercial access
Workaround
Manual Mandoob check
Priority
Watch
Needs attention